Indigo and Sage has a return policy of 15 days for a refund or exchange. To be eligible for a return, your item must be unused and in its original packaging. Products that are not eligible for return, sale items and gift cards are final sale. To complete your return or exchange, we require a receipt and/or proof of purchase included with the returned items and a refund or exchange will be issued once the product has been received by us and processed. Please email firstname.lastname@example.org with your return tracking information for reference. Disclaimer: We do not refund original shipping charges, and you will be responsible for return shipping charges.
Refunds will be credited to your original form of payment and will appear in your account on average 3-5 business day after processing. If you have questions on your banks processing times please contact them directly. If you purchased an item on a gift card, it will be refunded to the original gift card and sent electronically to an email address provided.